Are you protecting yourself against negative online reviews?
Online Reviews Determine Where RV Owners Choose to Rent an RV Space
Imagine you own an RV and decide to spend a month in the San Diego area.
You go online and you search for RV resorts in San Diego and click on a link from Trip Advisor.
Which park are you going to immediately cross-off your list? Where would you stay based on the results?
Negative Reviews Can Seriously Hurt Your Park
Times have changed. In the past, an unhappy tenant might tell their friends, relatives or the someone they meet down the road at the next park or resort.
Now, unhappy tenants or RV guests now have a powerful weapon to use against park owners – online review sites.
What if a particularly “nasty” tenant left you a review like this one.
What impact do you think a review like this would have on your reputation online?
Having Zero Online Reviews Can Also Hurt Your Park
Now, consider a slightly different scenario. You are going to spend two weeks in Ocala, Florida. You’ve never been to Ocala, but you’ve heard it’s nice, so you go online to find a place to park your RV.
Where are you going to stay?
It's an easy choice.
Now, the sad part about this situation is this – the last three parks might be better than the first park.
However, they don’t have any “social proof” from our fellow RV owners. The first park is going to get the business.
The other parks are going to miss out.
Just How Powerful Are Online Reviews?
You might be wondering how much online reviews influence your potential RV guests. Consider these facts:
- According to Google, business listings that had reviews of 3 stars or higher (out of 5) got over 87% of the clicks.
- As many as 72% of consumer survey respondents said they trust online reviews as much as a personal recommendation.
- 52% of people interviewed said positive online reviews make them more likely to use a local business.
The Problem With Monitoring Your Online Reputation
The biggest problem with monitoring your online reputation is time. You simply don't have time to catch every negative review before they happen. You don't have time to walk each guest through the process of how to go online, create an account and leave a review. But, you can't not do these things either. If you don't do it, your competition may pull so far ahead of you that you'll never catch up.
That's where software comes in.
We built a custom software solution that does everything automatically. We tested it on one of our own parks first. It runs 24 hours a day, 7 days a week (and it works like a dream).
How Our Revenue Shield Program Works
We'll Make It Easy To Get More Positive Reviews
We'll Make It Easy To Get More Testimonials for Your Website
We'll Help You Reduce Negative Reviews
What's Included:
