Are you protecting yourself against negative online reviews?
Online Reviews Determine Where RV Owners Choose to Rent an RV Space
Imagine you own an RV and decide to spend a month in the San Diego area.
You go online and you search for RV resorts in San Diego and click on a link from Trip Advisor.
Which park are you going to immediately cross-off your list? Where would you stay based on the results?
Negative Reviews Can Seriously Hurt Your Park
Times have changed. In the past, an unhappy tenant might tell their friends, relatives or the someone they meet down the road at the next park or resort.
Now, unhappy tenants or RV guests now have a powerful weapon to use against park owners – online review sites.
What if a particularly “nasty” tenant left you a review like this one.
What impact do you think a review like this would have on your reputation online?
Having Zero Online Reviews Can Also Hurt Your Park
Now, consider a slightly different scenario. You are going to spend two weeks in Ocala, Florida. You’ve never been to Ocala, but you’ve heard it’s nice, so you go online to find a place to park your RV.
Where are you going to stay?
It's an easy choice.
Now, the sad part about this situation is this – the last three parks might be better than the first park.
However, they don’t have any “social proof” from our fellow RV owners. The first park is going to get the business.
The other parks are going to miss out.
Just How Powerful Are Online Reviews?
You might be wondering how much online reviews influence your potential RV guests. Consider these facts:
- According to Google, business listings that had reviews of 3 stars or higher (out of 5) got over 87% of the clicks.
- As many as 72% of consumer survey respondents said they trust online reviews as much as a personal recommendation.
- 52% of people interviewed said positive online reviews make them more likely to use a local business.
The Problem With Monitoring Your Online Reputation
The biggest problem with monitoring your online reputation is time. You simply don't have time to catch every negative review before they happen. You don't have time to walk each guest through the process of how to go online, create an account and leave a review. But, you can't not do these things either. If you don't do it, your competition may pull so far ahead of you that you'll never catch up.
That's where software comes in.
We built a custom software solution that does everything automatically. We tested it on one of our own parks first. It runs 24 hours a day, 7 days a week (and it works like a dream).
How Our Revenue Shield Program Works
We'll Make It Easy To Get More Positive Reviews
Our “Positive Review Generator Program” makes it easier for your happy tenants and RV guests to leave positive reviews online for your park.
This helps you build up positive reviews that serve as “social proof” to people not yet familiar with your park. The more positive reviews you get, the more competitive your park becomes.
We'll Make It Easy To Get More Testimonials for Your Website
Testimonials are incredibly powerful tools you can use on your website to convert your website visitors into tenants or RV guests.
Our “Testimonial Generator Program” helps you make it easy for your happiest guests to give you positive testimonials you can use on your website and it makes it easy for you to ask for those testimonials.
We'll Help You Reduce Negative Reviews
Many negative reviews can be prevented. The problem is, most parks have no system in place to detect when a guest or tenant is going to leave a negative review. And, most guests and tenants find it far easier to leave a negative review instead of bringing a problem to the attention of your park manager.
Our Negative Review Prevention Program helps you detect and fix problems before they reach a boiling point. While this doesn’t work 100% of the time, it does provide a way to resolve issues before they result in negative online reviews.